Hold Time Calculator

Simple calculator which is used to calculate on holding time in call centers for daily, monthly and annually based on incoming calls, calls put on hold and average hold time.

Calculate On Holding Time for Daily, Monthly and Annually

/ day
% / day
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Formula:

Hold Time = Incoming Calls * (1 or 30 or 365 for day, month, year) * Calls put on hold percentage * Average hold time / 60(for Hour)

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